Friday, July 24, 2009

An Amazonian Apology

After an Orwellian error, an Amazonian apology:
Amazon founder Jeff Bezos has issued an apology to Kindle customers after "1984" and other books by British novelist George Orwell were remotely deleted from their electronic readers.

"This is an apology for the way we previously handled illegally sold copies of '1984' and other novels on Kindle," the Amazon chief executive said in a post on Thursday on the Kindle Community discussion forum.

"Our 'solution' to the problem was stupid, thoughtless, and painfully out of line with our principles," Bezos wrote.

Now that's an apology. Mr. Bezos is clearly not a politician.

Update: For another example of how to apologize, watch this: